We Are
Correct Connect
Correct Connect is dedicated to providing exceptional support coordination and psycho-social recovery coaching services to individuals and families under the NDIS. We are committed to empowering our clients to lead fulfilling lives by understanding their unique needs and goals.
Our we are passionate about guiding and supporting individuals with physical and intellectual disabilities, as well as those experiencing mental health challenges and life transitions. We believe in the power of personalised plans, meaningful connections, and self-advocacy, and strive to make a positive impact in the lives of those we work with.
Meet the Team
Fiona Cochrane She/Her
Managing Director
Support Coordinator & Psycho-Social Recovery Coach
I am a dedicated Support Coordinator and Psycho-Social Recovery Coach with a passion for empowering individuals on their NDIS journey. With over eight years of experience navigating the system and collaborating with a wide range of providers, I have developed a deep understanding of its complexities and built a strong network to connect you with the right support.
But my role goes beyond coordination—I am also a certified Coach committed to helping you build confidence, develop self-advocacy skills, and make informed decisions about your care and support. Together, we will identify your strengths, tailor your NDIS plan to your unique needs, and maximize your funding to help you achieve your goals and live a fulfilling, independent life.
Let’s take this journey together—your future starts now!
What Sets Me Apart?
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Experience & Expertise: With over eight years in the NDIS space, I have the skills and knowledge to guide you through the system with confidence.
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A Holistic Approach: By combining Support Coordination with Coaching, I address both your practical needs and emotional well-being.
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Strengths-Based Focus: I believe in recognizing and building on your unique strengths, empowering you to take control of your future.
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Tailored Support: I take a client-centered approach, ensuring that everything we do is aligned with your personal goals, preferences, and lifestyle.
Let’s work together to unlock your potential and create the life you deserve!
Jacki Moffatt She/Her
Support Coordinator
Jacki has an extensive history working in the disability sector in support coordination for the last 4 years.
Jacki originally started as a support worker and carries a certificate III and certificate IV in Disability Supports.
Jacki's main focus is on the participants.
She is person-centred and driven to get positive outcomes for participants. Making sure she is guided by the client's choices and decisions. Jacki is skilled at listening and advocating for the client's choice and control.
What Sets Me Apart?
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Experience & Expertise: With Experience as both a support worker and a support coordinator I have the knowledge to accurately navigate the NDIS systems and provide the services you need.
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A Holistic Approach: By combining Support Coordination with Coaching, I address both your practical needs and emotional well-being.
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Strengths-Based Focus: I believe in recognizing and building on your unique strengths, empowering you to take control of your future.
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Tailored Support: I take a client-centered approach, ensuring that everything we do is aligned with your personal goals, preferences, and lifestyle.
Lori Edwards She/Her
Support Coordinator
Lori brings with her a wealth of experience across the disability, recruitment, human resources, and business administration sectors. Having previously worked in Human Resources and Recruitment for disability service providers, she has developed a strong understanding of the NDIS landscape and the importance of connecting participants with the right people and supports.
With a background in customer service, compliance, recruitment, and business operations, Lori is passionate about building genuine relationships with participants, providers, and families. She understands that navigating the NDIS can feel overwhelming at times and is committed to making the process as straightforward and stress-free as possible.
Lori's strong organisational skills, attention to detail, and compassionate approach ensure participants receive personalised support tailored to their individual goals. She believes that successful support coordination is built on trust, communication, and empowering people to make informed decisions about their future.
Whether advocating on behalf of participants, connecting them with quality providers, or helping them navigate the complexities of their NDIS plan, Lori is dedicated to ensuring every person feels supported, respected, and confident throughout their journey.
Lori is passionate about helping people build meaningful connections, achieve their goals, and live the life they choose with confidence and independence.
Tracey Boettcher She/Her
Support Coordinator
Tracey Is the newest addition to our team. With a wealth of experience across aged care, disability support coordination, childcare, and customer service, Tracey brings a caring, practical and person-centred approach to supporting others. Her extensive experience working with people from diverse backgrounds has given her a strong understanding of the importance of genuine relationships, respectful communication and personalised support.
Having worked in both aged care and disability services, Tracey understands that navigating support systems and accessing the right services can sometimes feel overwhelming. She is passionate about making the process easier by listening to each person's individual needs, understanding what is important to them, and providing practical support that reflects their goals and preferences.
Throughout her career, Tracey has developed strong skills in communication, advocacy, care planning, coordination, customer service and administration. Her experience as a Care Manager and Support Coordinator involved coordinating services, developing individualised care plans, managing budgets, liaising with families and providers, and advocating for clients to ensure they could access appropriate supports and resources.
Her background in My Aged Care also provided extensive experience supporting people to navigate aged care pathways, understand their options and access services suited to their individual circumstances. Combined with her earlier experience in childcare, Tracey has developed a patient, understanding and adaptable approach to working with people of all ages.
Tracey is known for her positive personality, reliability, empathy and willingness to go the extra mile. She believes that effective support is built on trust, respect and open communication, and that every person should feel heard, valued and empowered to make their own choices.
Whether providing practical assistance, supporting community participation, helping someone build confidence and independence, or simply being a reliable and friendly person to have alongside them,
Tracey takes the time to understand what matters to each individual.
She is passionate about helping people feel confident, connected and supported, while encouraging independence and ensuring they remain at the centre of decisions about their own lives.
With a genuine commitment to helping others and a wealth of experience across care and support services, Tracey is dedicated to creating positive experiences and meaningful connections for the people she works with.