Forms

Participant Handbook 

The Participant Handbook is your go-to guide for understanding how a program or service works.

It outlines everything you need to know as a participant — from your rights and responsibilities to what support is available, how to give feedback, and who to contact if you have questions.

It’s designed to make your experience easier, clearer, and more supported from start to finish.

Intake Form

The Intake Form is the first step in getting to know you. It helps us collect important information about your needs, goals, and background so we can offer the right support from the start.

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By completing this form, you’re helping us tailor our services to better suit you.

Applying to access the NDIS

Starting your NDIS journey begins with an application.

To access the National Disability Insurance Scheme (NDIS), you’ll need to complete an access request and provide information about your disability and how it impacts your everyday life.

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We’re here to help make the process as smooth as possible — from understanding eligibility to gathering the right documents and submitting your application.

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If you need guidance at any stage, don’t hesitate to reach out. You're not alone in this.

Anonymous Complaints & Feedback Form

Your feedback matters — and that includes when something isn’t right.
This Form gives you a way to raise concerns safely and respectfully.

Whether it’s about our service, communication, or support, we take all complaints seriously and aim to resolve them quickly and fairly.

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All information shared is kept confidential, and lodging a complaint will not affect your access to services.